Terms of Purchase

Last Updated: March 10, 2026

These Terms of Purchase ("Terms") govern your purchase and use of products, services, and digital content offered through jennaluchauprograms.com, jennaluchau.com, operated by Jenna Saroufim ("Company," "we," "our," or "us").

By purchasing any product, program, course, or service from jennaluchauprograms.com or jennaluchau.com, you agree to be bound by these Terms of Purchase.

If you do not agree with these terms, you should not complete your purchase.

1. General Purpose

The purpose of these Terms is to define the terms under which customers may purchase digital products, educational materials, memberships, courses, or services offered through jennaluchauprograms.com and jennaluchau.com.

These Terms apply to all purchases made through the website, including but not limited to:

  • Online courses

  • Digital downloads

  • Workshops or masterclasses

  • Educational programs

  • Membership communities

  • Other digital products or services

2. Scope of Products and Services

The Company offers educational content and training related to DIY home projects, interior design concepts, home improvement education, and related topics.

Products may include:

  • Online courses

  • Video training programs

  • Digital downloads

  • Workbooks and guides

  • Live or recorded masterclasses

  • Membership communities

All products are provided for educational and informational purposes only.

3. Delivery

All products sold on jennaluchauprograms.com and jennaluchau.com are delivered digitally.

Upon successful purchase, customers will receive access via:

  • Email confirmation sent to the email address provided at checkout

  • Account access on Kajabi

It is the purchaser’s responsibility to ensure their email address is entered correctly at checkout.

The Company is not responsible for delivery issues caused by spam filters, incorrect email entry, or user-side technical issues.

4. Disclaimer

All content provided by the Company is for educational and informational purposes only.

The Company does not provide:

  • Professional construction advice

  • Structural engineering advice

  • Licensed contractor services

  • Building code compliance guidance

Users are responsible for ensuring any DIY projects comply with local safety standards, building codes, and applicable regulations.

Always use appropriate safety precautions when completing home improvement projects.

5. DIY Safety Disclaimer

The Company provides educational content related to DIY home projects, home improvement, and interior design concepts. Participation in any DIY project involves inherent risks, including but not limited to the use of tools, equipment, materials, and construction techniques.

By purchasing or using any product, course, or educational material offered through https://www.jennaluchauprograms.com, you acknowledge and agree that:

  • You are solely responsible for your own safety when performing any DIY projects or using any tools referenced in our content.

  • You assume all risks associated with attempting any projects, techniques, or instructions provided through our materials.

  • You are responsible for ensuring that any work performed complies with local building codes, safety standards, and applicable laws.

  • The Company is not responsible for injuries, damages, losses, or other outcomes resulting from the use or misuse of the information provided.

Always use appropriate safety precautions and consult licensed professionals when necessary for structural, electrical, plumbing, or other specialized work.

Always use appropriate safety precautions when completing home improvement projects.

6. No Warranties

All products and services are provided “as is” without warranties of any kind.

The Company makes no warranties regarding:

  • Accuracy of content

  • Completeness of materials

  • Applicability of information to your situation

7. No Guarantees

The Company does not guarantee specific outcomes or results from the use of any product or program.

Results vary depending on individual effort, skill level, experience, and other external factors.

8. Geographic Limitations

Products and services are offered globally. However, some content may reference tools, materials, practices, or regulations common within the United States.

Users are responsible for ensuring compliance with their local laws and regulations.

9. Payment

All prices are listed in U.S. Dollars (USD).

Payments are processed through Kajabi Payments and its integrated payment processors.

By submitting payment information, you authorize the Company to charge your selected payment method for the full purchase amount.

The Company does not store full credit card details.

10. Billing

You agree to provide accurate and complete billing information.

Failure to provide accurate billing information may result in delayed access or cancellation of your purchase.

11. Return Policy

Due to the digital nature of our products, all sales are generally final.

However, we offer a 48-hour refund window beginning at the time of purchase.

To request a refund within this period, please email:

[email protected] 

Refund requests submitted after 48 hours from the time of purchase will not be eligible for refund.

After this time period, access to digital materials is considered fully delivered and non-refundable.

12. Subscriptions

Some programs or memberships may be offered as subscription-based services.

If you enroll in a subscription:

  • You will be billed automatically according to the billing cycle selected at checkout.

  • Charges will recur until you cancel your subscription.

13. Cancellations

Subscription cancellations must be completed prior to the next billing cycle.

You may cancel by:

Failure to cancel before renewal will result in the next billing charge.

14. Chargebacks

Initiating a chargeback without first contacting the Company to resolve the issue constitutes a violation of these Terms.

If a chargeback occurs, the Company reserves the right to:

  • Suspend account access

  • Revoke course access

  • Pursue recovery of funds

  • Report fraudulent activity

15. Promotions

From time to time, the Company may offer limited-time promotions or special offers.

Promotions are subject to availability and may be modified or withdrawn at any time.

16. Discounts

Discount codes must be applied at checkout and cannot be applied retroactively.

Only one discount may be used per purchase unless otherwise stated.

17. Licenses

When purchasing digital products, you are granted a personal, non-transferable, non-exclusive license to access and use the materials.

You may not:

  • Share your login credentials

  • Resell course content

  • Distribute materials

  • Upload content publicly

  • Copy or reproduce materials

Violation may result in immediate termination of access.

18. Intellectual Property

All materials provided by the Company, including but not limited to:

  • Videos

  • Course materials

  • Graphics

  • Workbooks

  • Downloads

  • Written content

are the intellectual property of Jenna Saroufim unless otherwise stated.

Unauthorized reproduction or distribution is strictly prohibited.

19. Consent to Use

By participating in Company programs or submitting feedback, you grant the Company permission to use testimonials, comments, or feedback for marketing purposes unless you explicitly request otherwise in writing.

20. Age Restrictions

You must be at least 18 years old to purchase products or services from the Company.

21. Changing Terms

The Company reserves the right to modify these Terms at any time.

Updated Terms will be posted on jennaluchauprograms.com and take effect immediately upon publication.

22. Privacy and Protection of Personal Information

Your personal information is handled according to our Privacy Policy, available at: https://www.jennaluchauprograms.com/privacy-policy

23. Store Presentation Error

The Company reserves the right to correct errors in pricing, product descriptions, or availability at any time.

24. Termination of Use

The Company reserves the right to terminate access to products or services if a user violates these Terms.

25. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of its products or services.

26. Maximum Damages

If liability is established, damages shall not exceed the total amount paid for the product or service.

27. Binding Arbitration

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association. Arbitration shall take place in Los Angeles County, California, or remotely at the discretion of the Company.

28. Choice of Law

These Terms shall be governed by the laws of the State of California.

29. Notices

All legal notices must be sent to:

[email protected] 

30. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in effect.

31. Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

32. Transfer

These Terms apply solely to the purchaser and may not be transferred without written consent from the Company.

33. Assignment

The Company reserves the right to assign these Terms to a successor entity or affiliated company.

34. Force Majeure

The Company shall not be liable for failure or delay in performance caused by circumstances beyond its control, including but not limited to:

  • Natural disasters

  • Internet outages

  • Platform interruptions

  • Government actions

35. Headings for Convenience

Headings are included for convenience only and do not affect interpretation.

36. Entire Agreement

These Terms constitute the entire agreement between the purchaser and the Company regarding the purchase of products or services.

37. All Rights Reserved

All rights not expressly granted in these Terms are reserved by the Company.